At NR Empire, we are committed to delivering your natural and organic products with the utmost care and efficiency. Please read through our shipping policy for important details on how we handle orders, shipping rates, delivery times, and more.
Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Orders placed after 2 PM (EST) will be processed the next business day.
- You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Times
We offer the following shipping options within the USA:
- Standard Shipping (5-7 business days)
International Shipping
At this time, we only ship within the USA.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your delivery. Please allow up to 24 hours for the tracking number to update.
Shipping Delays
While we strive to meet delivery times, delays may occur due to high volume or unforeseen circumstances with our shipping carriers. If there’s a significant delay in your shipment, we will notify you via email.
Address Changes
Please ensure your shipping address is correct before placing an order. If you need to change your address after an order has been placed, contact us immediately at [email protected]. Address changes cannot be made after the order has been shipped.
Lost or Damaged Packages
NR Empire is not responsible for packages lost or damaged during transit. However, if your package arrives damaged, please contact us at [email protected] with your order number and photos of the damaged item, and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping, feel free to reach out to our customer service team at +1-667-755-3225 or via email at [email protected].